Shipping Information

At Giannetto Portofino, we ship worldwide with trusted international couriers to ensure your order arrives safely, efficiently, and in perfect condition.

All orders are carefully prepared and dispatched from Italy.

International Shipping

We offer international express shipping via DHL or FedEx, providing reliable tracking and secure delivery worldwide.

Asia

The following destinations are shipped via DHL / FedEx International:

  • Singapore

  • South Korea

  • China

  • India

  • Macao SAR

  • Mongolia

  • Thailand

  • Hong Kong SAR

  • Japan

  • Malaysia

Delivery time: 5–10 business days
Shipping cost: €50.00

United Kingdom

  • Courier: DHL / FedEx International

  • Delivery time: 5–10 business days

  • Shipping cost: €50.00

Canada

  • Courier: DHL / FedEx International

  • Delivery time: 5–10 business days

  • Shipping cost: €50.00

Italy (Domestic Shipping)

  • Service: Standard Shipping

  • Delivery time: 2–4 business days

  • Shipping cost: €10.00

Additional Information

  • Orders are processed within 1–4 business days from confirmation.

  • Delivery times may vary slightly due to customs procedures for international shipments.

  • Customs duties, import taxes, and local charges are not included in the shipping cost and remain the responsibility of the customer.

  • Once your order has shipped, you will receive a tracking number via email.

Need Help?

If you have any questions regarding shipping, delivery times, or destinations not listed above, please contact our customer care team—we’ll be happy to assist you at info@giannettoportofino.it